Public-Police Interactions Training Aid

Security guards in Ontario are sometimes required to use force in the performance of their duties. This carries significant safety, and legal risks. These risks are very real, and can be life-changing. The 2020 death of Stephanie Warriner following an interaction with hospital security highlights this reality. Not only did someone tragically lose their life,…

While conflict is a part of everyone’s life, for security guards it is a daily reality.  Whether they are handling disputes in a retail environment, reducing tensions at public gatherings, or engaging in challenging interactions in private spaces, the way conflict is managed can dictate whether the situation escalates or gets resolved peacefully.   A…