How well have you learned the material in this unit? Try the quiz and then check your
answers using Appendix A.
Choose the best answer for each of the following:
Use the following to answer questions 1 and 2:
Pat hardly deals with the public in his job. Therefore he doesn’t worry much about
shaving and keeping his uniform clean. Kim also works alone but is clean and neat.
Both Pat and Kim are hard workers.
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