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Module 1: Welcome & Licensing Process
You need to know the basics so that you can work safely and carry out your duties in a professional manner. This course covers all of the essential areas needed for this basic training.
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Module 2: Introduction to the Private Security Industry
An overview of the duties, responsibilities and life of a Security Guard.
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Learning OutcomesLecture2.1
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Duties and Responsibilities of a Security GuardLecture2.2
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Qualities of a Professional Security GuardLecture2.3
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Module 2 Quiz 3 questionsQuiz2.1
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Module 3: The Private Security and Investigative Services Act and Ministry Code of Conduct
Learn about the legislation that governs our business.
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Learning OutcomesLecture3.1
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PSISA and Code of ConductLecture3.2
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The Security Guard LicenseLecture3.3
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Ambassador For The IndustryLecture3.4
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Module 3 Quiz 5 questionsQuiz3.1
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Module 4: Basic Security Procedures
Learn the day to day challenges of being a licensed Security Guard!
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Learning OutcomesLecture4.1
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Surveillance and Patrol TechniquesLecture4.2
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Access ControlLecture4.3
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Crowd ControlLecture4.4
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Traffic ControlLecture4.5
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Shift Handover ProceduresLecture4.6
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Drug EffectsLecture4.7
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Module 4 Quiz 7 questionsQuiz4.1
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Module 5: Report Writing
Keeping an accurate notebook and writing comprehensive written reports are key responsibilities for any Security Guard.
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Learning OutcomesLecture5.1
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Note Taking and ReportsLecture5.2
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Observation SkillsLecture5.3
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Reports As EvidenceLecture5.4
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Types of EvidenceLecture5.5
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Preparing for CourtLecture5.6
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Module 5 Quiz 7 questionsQuiz5.1
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Module 6: Health and Safety
Guards must take every precaution to prevent accidents and take responsibility for their safety and for the safety of your team members and for the visitors to the work site.
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Learning OutcomesLecture6.1
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OHS – Occupational Health and Safety ActLecture6.2
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WHMISLecture6.3
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Security Guard SafetyLecture6.4
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Module 6 Quiz 4 questionsQuiz6.1
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Module 7: Emergency Response Preparation
Security Guards are expected to respond to emergency situations and to minimize the impact caused at a work site.
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Learning OutcomesLecture7.1
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Fire SafetyLecture7.2
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Medical EmergenciesLecture7.3
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Bomb ThreatsLecture7.4
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Alarm SystemsLecture7.5
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EvacuationLecture7.6
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Duty of CareLecture7.7
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Module 7 Quiz 9 questionsQuiz7.1
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Module 8: Canadian Legal System
Security Guards may have to exercise a variety of legal powers of arrest, detention, search, seizure, inspection, use of force, Charter of Rights, etc.
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Learning OutcomesLecture8.1
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Canadian Criminal Court SystemLecture8.2
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The Charter of Rights and FreedomsLecture8.3
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Evidence handling TechniquesLecture8.4
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Municipal By-lawsLecture8.5
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Preparing for CourtLecture8.6
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Module 8 Quiz 7 questionsQuiz8.1
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Module 9: Legal Authorities
Security Guards are only expected to be aware of this legislation as it relates to their roles.
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Learning OutcomesLecture9.1
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PIPEDALecture9.2
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Additional LegislationLecture9.3
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Trespass To Property ActLecture9.4
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Section 494: Powers Of ArrestLecture9.5
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Tort LawLecture9.6
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Types of OffencesLecture9.7
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Module 9 Quiz 7 questionsQuiz9.1
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Module 10: Effective Communications
A successful Security Guard must be able to effectively communicate with a variety of people.
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Learning OutcomesLecture10.1
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Communication SkillsLecture10.2
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Tactical Communication and 10 CodesLecture10.3
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Interpersonal SkillsLecture10.4
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Module 10 Quiz 6 questionsQuiz10.1
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Module 11: Sensitivity Training
Security Guards must consider others circumstances in their communications.
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Learning OutcomesLecture11.1
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Consideration of OthersLecture11.2
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Module 11 Quiz 4 questionsQuiz11.1
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Module 12: Use of Force Theory
During the duties assigned to a Security Guard, he or she must be able to assess whether the application of force is necessary.
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Learning OutcomesLecture12.1
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Use of Force TrainingLecture12.2
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Module 12 Quiz 7 questionsQuiz12.1
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Module 13: First Aid
Emergency Level First Aid & CPR is required to attain an Ontario Security Guard License.
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Please ReadLecture13.1
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Module 14: Welcome To Your Private Investigator Training Course
This lesson explains how to use this course and your responsibilities.
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Module 15: Introduction to the Private Investigation Industry
An overview of the principal duties and responsibilities necessary to work effectively in the private investigation industry.
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Learning OutcomesLecture15.1
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Private Investigators & InvestigationsLecture15.2
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Roles & Responsibilities of an InvestigatorLecture15.3
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Fundamental SkillsLecture15.4
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Specialized Areas of InvestigationLecture15.5
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Private Investigator JobsLecture15.6
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Basics of Investigative ProcessLecture15.7
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Module 15 Quiz 8 questionsQuiz15.1
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Module 16: The Private Security & Investigative Services Act, 2005 (PSISA)
Private Investigators must be familiar with the PSISA to ensure that they follow its regulations, including the Code of Conduct and associated prohibitions.
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Learning OutcomesLecture16.1
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LicensingLecture16.2
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The PSISALecture16.3
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Investigator LimitationsLecture16.4
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The Code of ConductLecture16.5
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Duty of CareLecture16.6
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PSISA Part 5 – Complaints and InvestigationsLecture16.7
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Module 16 Quiz 20 questionsQuiz16.1
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Module 17: Provincial & Federal Statutes
Private Investigators should have a basic understanding of the various statutes that apply to their profession in Ontario.
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Learning OutcomesLecture17.1
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PIPEDALecture17.2
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FIPPA & MFIPPALecture17.3
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Ontario Evidence Act & Canada Evidence ActLecture17.4
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WHMISLecture17.5
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Additional LegislationLecture17.6
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Module 17 Quiz 17 questionsQuiz17.1
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Module 18: Criminal & Civil Law
Private Investigators are expected to work in accordance with a wide range of criminal and civil legislative and procedural requirements while balancing their own organizational requirements.
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Learning OutcomesLecture18.1
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Canadian Criminal Court SystemLecture18.2
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Charter of Rights and FreedomsLecture18.3
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Ontario Human Rights CodeLecture18.4
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Criminal Code of CanadaLecture18.5
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Powers of SearchLecture18.6
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Criminal Code OffencesLecture18.7
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Other Legal ElementsLecture18.8
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Civil & Common Law, Tort Law, Libel, Slander and PerjuryLecture18.9
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Use of Force TrainingLecture18.10
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Module 18 Quiz-A 39 questionsQuiz18.1
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Module 18 Quiz-B 35 questionsQuiz18.2
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Module 19: Investigative Techniques
Private Investigators need to have thorough knowledge of research techniques, surveillance techniques, interviewing techniques, industry specific equipment and how to collect and preserve evidence.
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Learning OutcomesLecture19.1
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Purposes of an InvestigationLecture19.2
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Cognitive Failures in InvestigationsLecture19.3
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Managing Investigative RiskLecture19.4
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Investigative TechniquesLecture19.5
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Interviews and StatementsLecture19.6
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SurveillanceLecture19.7
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Evidence and Information CollectionLecture19.8
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Research and Undercover WorkLecture19.9
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Module 19 Quiz-A 40 questionsQuiz19.1
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Module 19 Quiz-B 31 questionsQuiz19.2
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Module 20: Principles of Ethical Reasoning / Decision-Making
Private Investigators are required to make quick decisions in a variety of situations and must utilize good judgment. They need to recognize and appropriately handle ethical dilemmas relating to diversity, cultural differences and contemporary social problems, as well as be familiar with the PSISA Code of Conduct and the concept of Duty of Care.
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Learning OutcomesLecture20.1
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EthicsLecture20.2
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Prejudice and DiscriminationLecture20.3
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Code of Conduct and Duty of CareLecture20.4
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Module 20 Quiz 22 questionsQuiz20.1
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Module 21: Key Principles of Communication & Interaction
Private Investigators encounter a wide range of situations and are required to act professionally under all circumstances. Effective communication is an essential skill for Private Investigators in order to adapt to different scenarios and diffuse situations when required.
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Learning OutcomesLecture21.1
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Communication SkillsLecture21.2
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Interpersonal SkillsLecture21.3
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ReportsLecture21.4
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Module 21 Quiz 18 questionsQuiz21.1
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Module 22: Investigation Specializations
This module introduces students to the fundamentals of investigation: types, roles, clients and approaches.
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Learning OutcomesLecture22.1
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Specialized InvestigationsLecture22.2
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Module 22 Quiz 23 questionsQuiz22.1
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Conclusion & Next Steps
Students: please pay attention to what is required of you in order to receive your Training Completion Number (TCN).
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Time To Book Your Exam!Lecture23.1
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